Consumer Protection Regarding Health Information and Warnings on Tobacco Cigarette Packaging
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Published
30 June 2024
Keywords:
-
business actors, consumer protection, tobacco cigarettes
Abstract
Indonesia is one of the countries that has a cigarette community, it becomes a problem when the packaging on cigarettes does not provide accurate information, this certainly blames consumer protection. This study aims to delineate consumer protection measures regarding tobacco cigarette circulation without providing accurate information. Conducted in a normative framework. The findings suggest that legal protection for cigarette consumers who receive unclear or inaccurate information on cigarette product packaging can encompass preventive and repressive legal measures. Preventive measures are outlined in PP No. 109 of 2012 and PERMENKES No. 28 of 2013, specifically in Article 4 sub-articles c and i. Conversely, repressive measures enable individuals to file complaints with the Consumer Dispute Settlement Agency (known as BPSK) or initiate lawsuits. Furthermore, the responsibility of business actors to provide accurate information is underscored by Decision Number 32/Pid.B/2021/Pt. Pbr. This responsibility extends not only to distributors but also to cigarette manufacturers, such as PT. Leadon International, found in violation of various regulations, including Article 8 paragraph (1) sub-paragraphs a I, and j of the Godrej Consumer Products Limited (GCPL), in conjunction with Article 14 of Government Regulation Number 109 of 2012, and Article 10 paragraph (2) sub-paragraph a and paragraph (3) of PERMENKES No.28 of 2013. Sanctions for producers should adhere to Article 19, in conjunction with Article 62 paragraph (1) of the GCPL. At the same time, distributors face reprimands for product withdrawals as stipulated in Article 60 paragraph (3) of PP No. 109 of 2012.
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Marschlich, S., & Dhanesh, G. (2024). Corporate Social Responsibility in Hypermodern Times: How to Identify Socially Responsible Consumers. American Behavioral Scientist. https://doi.org/10.1177/00027642241246682
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Mostafa, A., Mohammed, H. T., Hussein, W. M., Elhabiby, M., Safwat, W., Labib, S., Aboul Fotouh, A., & Hoek, J. (2018). Plain packaging of waterpipe tobacco? A qualitative analysis exploring waterpipe smokers’ and non-smokers’ responses to enhanced versus existing pictorial health warnings in Egypt. BMJ Open, 8(10), e023496. https://doi.org/10.1136/bmjopen-2018-023496
Mubarok, M. M. (2023). The consumer protection on access to information on sugar, salt, and fat. Journal of Consumer Sciences, 8(1), 45–56. https://doi.org/10.29244/jcs.8.1.45-56
Raji, M. A., Olodo, H. B., Timothy, T.O., Addy, W.A, Ofodile, O. C., & Oyewole, A. T. (2024). Business strategies in virtual reality: a review of market opportunities and consumer experience. International Journal of Management & Entrepreneurship Research, 6(3), 722–736. https://doi.org/10.51594/ijmer.v6i3.883
Nixon, M. L., Mahmoud, L., & Glantz, S. A. (2004). Tobacco industry litigation to deter local public health ordinances: the industry usually loses in court. Tobacco Control, 13(1), 65–73. https://doi.org/10.1136/tc.2003.004176
Poernomo, S. L. (2024). Consumer protection in indonesia: exploring the adverse effects of misusing exoneration clauses on consumer rights in legal perspective. Journal of Law and Sustainable Development, 12(1), e2811. https://doi.org/10.55908/sdgs.v12i1.2811
Ribisl, K. M., Golden, S. D., Huang, J., & Scollo, M. (2022). Addressing lower-priced cigarette products through three-pronged comprehensive regulation on excise taxes, minimum price policies and restrictions on price promotions. Tobacco Control, 31(2), 229–234. https://doi.org/10.1136/tobaccocontrol-2021-056553
Satory, A., Sihombing, L. A., Nuraeni, Y., & Mustaqim, M. (2020). Analysis of program implementation education of consumer protection in improving consumer empowerment index. Proceedings of the 4th Asian Education Symposium (AES 2019). https://doi.org/10.2991/assehr.k.200513.071
Simanjuntak, M., & Dewantara, M. M. (2014). The effects of knowledge, religiosity value, and attitude on halal label reading behavior of undergraduate students. ASEAN Marketing Journal, 6(2). https://doi.org/10.21002/amj.v6i2.4216
Sibadalok, J. (2014). Consumer Protection Law in Indonesia. Bandung (ID): PT. Citra Aditya Bakti
Suherman, N. A., Simanjuntak, M., Sari, A. M., & Johan, I. R. (2023). The study of consumer dispute resolution agency (bpsk) and non-governmental organization for consumer protection (LPKSM) by mixed methods. Journal of Child, Family, and Consumer Studies, 2(3), 257–269. https://doi.org/10.29244/jcfcs.2.3.257-269
Sujono, I., Mangesti, Y. A., & Suhartono, S. (2022). The seller’s liability due hidden defective products in the online selling and buying transaction base on UUPK. International Journal of Law Reconstruction, 6(2), 257. https://doi.org/10.26532/ijlr.v6i2.21522
Susenas KOR. (2022). Persentase Merokok Pada Penduduk Usia ≤ 18 Tahun Menurut Kelompok Umur (Persen) 2020-2022. BPS Indonesia. Retrieved from https://www.bps.go.id/indicator/30/1535/1/persentase-merokok-pada-penduduk-usia-18-tahun-menurut-kelompok-umur.html
Syafrida, S., & Hartati, R. (2021). Legal protection of consumer rights based on article 18 consumer law protection and the implementation of balance and proportionality principles in raw clausula. JHR (Jurnal Hukum Replik), 9(1), 26. https://doi.org/10.31000/jhr.v9i1.4261
Traynor, M. P. (1993). New tobacco industry strategy to prevent local tobacco control. JAMA: The Journal of the American Medical Association, 270(4), 479. https://doi.org/10.1001/jama.1993.03510040083034
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Widjaja, G., & Yani, A. (2003). Hukum Tentang Perlindungan Konsumen (1st ed.). Jakarta: Gramedia.
Witell, L., Kowalkowski, C., Perks, H., Raddats, C., Schwabe, M., Benedettini, O., & Burton, J. (2020). Characterizing customer experience management in business markets. Journal of Business Research, 116, 420–430. https://doi.org/10.1016/j.jbusres.2019.08.050
Wood, S., Coe, N. M., Watson, I., & Teller, C. (2019). Dynamic processes of territorial embeddedness in international online fashion retailing. Economic Geography, 95(5), 467–493. https://doi.org/10.1080/00130095.2019.1592672
Zafeiridou, M., Hopkinson, N. S., & Voulvoulis, N. (2018). Cigarette smoking: an assessment of tobacco’s global environmental footprint across its entire supply chain. Environmental Science & Technology, 52(15), 8087–8094. https://doi.org/10.1021/acs.est.8b01533
Anggraini, A. M. T., Simanjuntak, M., Safari, A., Halim, R. E., & Riyadi, S. (2022). Consumer protection in the retail and financial services sectors against the practice of exoneration clauses. Journal of Consumer Sciences, 7(2), 83–96. https://doi.org/10.29244/jcs.7.2.83-96
Bansal-Travers, M., Hammond, D., Smith, P., & Cummings, K. M. (2011). The impact of cigarette pack design, descriptors, and warning labels on risk perception in the U.S. American Journal of Preventive Medicine, 40(6), 674–682. https://doi.org/10.1016/j.amepre.2011.01.021
BKPK. (2022). Perokok dewasa di indonesia meningkat dalam sepuluh tahun terakhir. The Ministry of Health. https://www.badankebijakan.kemkes.go.id/perokok-dewasa-di-indonesia-meningkat-dalam-sepuluh-tahun-terakhir/
Budianto, E., & Wulandari, D. A. (2020). Critical study of criminal aspects of Law Number 8 of 1999 Concerning Consumer Protection. Journal of Law and Legal Reform, 1(2), 333–352. https://doi.org/10.15294/jllr.v1i2.36623
Clifford, D., Graef, I., & Valcke, P. (2019). Pre-formulated declarations of data subject consent—citizen-consumer empowerment and the alignment of data, consumer and competition law protections. German Law Journal, 20(05), 679–721. https://doi.org/10.1017/glj.2019.56
Feilmayr, C., & Wöß, W. (2016). An analysis of ontologies and their success factors for application to business. Data & Knowledge Engineering, 101, 1–23. https://doi.org/10.1016/j.datak.2015.11.003
Giesbrecht, N., Reisdorfer, E., & Rios, I. (2022). Alcohol health warning labels: a rapid review with action recommendations. International Journal of Environmental Research and Public Health, 19(18), 11676. https://doi.org/10.3390/ijerph191811676
Graafland, J., & Wells, T. R. (2021). In Adam Smith’s Own Words: the role of virtues in the relationship between free market economies and societal flourishing, a semantic network data-mining approach. Journal of Business Ethics, 172(1), 31–42. https://doi.org/10.1007/s10551-020-04521-5
Hill, R. P. (2008). Disadvantaged consumers: an ethical approach to consumption by the poor. Journal of Business Ethics, 80(1), 77–83. https://doi.org/10.1007/s10551-007-9443-z
Hiller, J. S., & Jones, L. S. (2022). Who’s keeping score?: oversight of changing consumer credit infrastructure. American Business Law Journal, 59(1), 61–121. https://doi.org/10.1111/ablj.12199
Iskandar, D., Nurmalina, R., & Riani, E. (2019). The effect of service, product quality, and perceived value on customer purchase intention and satisfaction. Indonesian Journal of Business and Entrepreneurship (IJBE, 1(2), 51. https://doi.org/https://doi.org/10.17358/ijbe.1.2.51
Jarnawansyah, M., & Rizqi, R. M. (2022). Consumer legal protection reviewed from consumer protection law in consumer dispute settlement through litigation. International Journal of Research and Review, 9(1), 161–166. https://doi.org/10.52403/ijrr.20220121
Jurušs, M., Šmite-Roķe, B., & Gasūne, L. (2018). Excise duty gap on cigarettes. Engineering Economics, 29(4). https://doi.org/10.5755/j01.ee.29.4.20335
Majmundar, A., Xue, Z., Asare, S., Bandi, P., Patel, M., & Nargis, N. (2023). Concept flavor e-cigarette unit sales in the U.S.: 2019–2022. Preventive Medicine Reports, 36, 102506. https://doi.org/10.1016/j.pmedr.2023.102506
Marschlich, S., & Dhanesh, G. (2024). Corporate Social Responsibility in Hypermodern Times: How to Identify Socially Responsible Consumers. American Behavioral Scientist. https://doi.org/10.1177/00027642241246682
Mays, D., Niaura, R. S., Evans, W. D., Hammond, D., Luta, G., & Tercyak, K. P. (2015). Cigarette packaging and health warnings: the impact of plain packaging and message framing on young smokers. Tobacco Control, 24(e1), e87–e92. https://doi.org/10.1136/tobaccocontrol-2013-051234
Mostafa, A., Mohammed, H. T., Hussein, W. M., Elhabiby, M., Safwat, W., Labib, S., Aboul Fotouh, A., & Hoek, J. (2018). Plain packaging of waterpipe tobacco? A qualitative analysis exploring waterpipe smokers’ and non-smokers’ responses to enhanced versus existing pictorial health warnings in Egypt. BMJ Open, 8(10), e023496. https://doi.org/10.1136/bmjopen-2018-023496
Mubarok, M. M. (2023). The consumer protection on access to information on sugar, salt, and fat. Journal of Consumer Sciences, 8(1), 45–56. https://doi.org/10.29244/jcs.8.1.45-56
Raji, M. A., Olodo, H. B., Timothy, T.O., Addy, W.A, Ofodile, O. C., & Oyewole, A. T. (2024). Business strategies in virtual reality: a review of market opportunities and consumer experience. International Journal of Management & Entrepreneurship Research, 6(3), 722–736. https://doi.org/10.51594/ijmer.v6i3.883
Nixon, M. L., Mahmoud, L., & Glantz, S. A. (2004). Tobacco industry litigation to deter local public health ordinances: the industry usually loses in court. Tobacco Control, 13(1), 65–73. https://doi.org/10.1136/tc.2003.004176
Poernomo, S. L. (2024). Consumer protection in indonesia: exploring the adverse effects of misusing exoneration clauses on consumer rights in legal perspective. Journal of Law and Sustainable Development, 12(1), e2811. https://doi.org/10.55908/sdgs.v12i1.2811
Ribisl, K. M., Golden, S. D., Huang, J., & Scollo, M. (2022). Addressing lower-priced cigarette products through three-pronged comprehensive regulation on excise taxes, minimum price policies and restrictions on price promotions. Tobacco Control, 31(2), 229–234. https://doi.org/10.1136/tobaccocontrol-2021-056553
Satory, A., Sihombing, L. A., Nuraeni, Y., & Mustaqim, M. (2020). Analysis of program implementation education of consumer protection in improving consumer empowerment index. Proceedings of the 4th Asian Education Symposium (AES 2019). https://doi.org/10.2991/assehr.k.200513.071
Simanjuntak, M., & Dewantara, M. M. (2014). The effects of knowledge, religiosity value, and attitude on halal label reading behavior of undergraduate students. ASEAN Marketing Journal, 6(2). https://doi.org/10.21002/amj.v6i2.4216
Sibadalok, J. (2014). Consumer Protection Law in Indonesia. Bandung (ID): PT. Citra Aditya Bakti
Suherman, N. A., Simanjuntak, M., Sari, A. M., & Johan, I. R. (2023). The study of consumer dispute resolution agency (bpsk) and non-governmental organization for consumer protection (LPKSM) by mixed methods. Journal of Child, Family, and Consumer Studies, 2(3), 257–269. https://doi.org/10.29244/jcfcs.2.3.257-269
Sujono, I., Mangesti, Y. A., & Suhartono, S. (2022). The seller’s liability due hidden defective products in the online selling and buying transaction base on UUPK. International Journal of Law Reconstruction, 6(2), 257. https://doi.org/10.26532/ijlr.v6i2.21522
Susenas KOR. (2022). Persentase Merokok Pada Penduduk Usia ≤ 18 Tahun Menurut Kelompok Umur (Persen) 2020-2022. BPS Indonesia. Retrieved from https://www.bps.go.id/indicator/30/1535/1/persentase-merokok-pada-penduduk-usia-18-tahun-menurut-kelompok-umur.html
Syafrida, S., & Hartati, R. (2021). Legal protection of consumer rights based on article 18 consumer law protection and the implementation of balance and proportionality principles in raw clausula. JHR (Jurnal Hukum Replik), 9(1), 26. https://doi.org/10.31000/jhr.v9i1.4261
Traynor, M. P. (1993). New tobacco industry strategy to prevent local tobacco control. JAMA: The Journal of the American Medical Association, 270(4), 479. https://doi.org/10.1001/jama.1993.03510040083034
Trisnowati, H., Emildus Nabut, O., & Marlinawati, U. (2018). Persepsi terhadap peringatan kesehatan bergambar pada bungkus rokok dan perilaku merokok remaja di Yogyakarta. Jurnal Kedokteran Dan Kesehatan, 14(2), 10. https://doi.org/10.24853/jkk.14.2.10-20
Widjaja, G., & Yani, A. (2003). Hukum Tentang Perlindungan Konsumen (1st ed.). Jakarta: Gramedia.
Witell, L., Kowalkowski, C., Perks, H., Raddats, C., Schwabe, M., Benedettini, O., & Burton, J. (2020). Characterizing customer experience management in business markets. Journal of Business Research, 116, 420–430. https://doi.org/10.1016/j.jbusres.2019.08.050
Wood, S., Coe, N. M., Watson, I., & Teller, C. (2019). Dynamic processes of territorial embeddedness in international online fashion retailing. Economic Geography, 95(5), 467–493. https://doi.org/10.1080/00130095.2019.1592672
Zafeiridou, M., Hopkinson, N. S., & Voulvoulis, N. (2018). Cigarette smoking: an assessment of tobacco’s global environmental footprint across its entire supply chain. Environmental Science & Technology, 52(15), 8087–8094. https://doi.org/10.1021/acs.est.8b01533
Authors
AnggrainiA. M. T., PurnamasariD., SabirinA., PutraD. A., & Elizaga J. R. Y. (2024). Consumer Protection Regarding Health Information and Warnings on Tobacco Cigarette Packaging. Journal of Consumer Sciences, 9(2), 247-265. https://doi.org/10.29244/jcs.9.2.247-265
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