Pritjahjono, Siti Jahroh, and SaptonoImam Teguh. “The Effect of Customer Loyalty in Digital Banking Services: Role Satisfaction Factor, Customer Experience and EWOM”. Indonesian Journal of Business and Entrepreneurship (IJBE) 9, no. 1 (January 31, 2023): 129. Accessed April 26, 2024. https://jai.ipb.ac.id/index.php/ijbe/article/view/43200.